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Words to know

Short definitions of the terms that come up most often in letters, forms and conversations with officials.

Health card
A card that shows you are registered for provincial health coverage. In Ontario this is commonly called an OHIP card.
Primary care
The first place for most ongoing health concerns, usually a family doctor or nurse practitioner.
Nurse practitioner
A registered nurse with advanced training who can assess conditions, order tests and prescribe many medications.
Specialist
A doctor focused on one area of medicine. Publicly covered specialist care often requires a referral.
OHIP
The Ontario Health Insurance Plan. Public insurance that pays for doctor visits and hospital care.
SIN
Social Insurance Number. A nine digit number you need in order to work in Canada and to pay taxes.
Lease
The written agreement between a tenant and a landlord. In Ontario most private rentals use a standard lease form.
Last month rent deposit
Money a landlord may collect at the start and hold to pay for your final month.
Tenant insurance
Insurance that can protect your belongings and personal liability. A landlord may require it.
Eviction notice
A legal notice from a landlord. It is not always an order to leave, and the landlord must follow the required process.
Housing cooperative
Housing managed by members who share responsibility for the community. Some homes may receive a subsidy.
Utilities
Electricity, heat and water. A rent described as all inclusive already includes them.
Rent geared to income
Subsidized housing where rent is set at about thirty percent of household income.
Landlord and Tenant Board
The tribunal that decides disputes between landlords and tenants in Ontario.
Walk in clinic
A clinic that treats minor illness and injury without an appointment.
Urgent care
Care for a problem that needs prompt attention but is not immediately life threatening.
Emergency department
The hospital department for serious or potentially life threatening health problems.
Pharmacist
A regulated health professional who prepares medication and advises on safe use. Ontario pharmacists can assess some common conditions.
Psychiatrist
A medical doctor specializing in mental health who can diagnose illness and prescribe medication.
Psychologist
A regulated professional who provides psychological assessment and therapy. Public coverage varies.
Psychotherapist
A professional who provides talk therapy and mental health support. Coverage varies.
Community health centre
A community based centre that combines primary care with health and social supports.
Family doctor
Your regular doctor, also called a primary care provider, who refers you to specialists.
Referral
A note from your doctor that allows you to see a specialist.
Prescription
A written order from a doctor or nurse practitioner for medication from a pharmacy.
Generic medication
A cheaper version of a drug with the same active ingredient as the brand.
Credential evaluation
A report explaining the Canadian equivalent of a degree earned in another country.
Regulated profession
A job that requires a licence from a professional body, such as nursing or engineering.
Bridge training
A short program that fills the gap between foreign training and Canadian requirements.
Canadian experience
Work done in Canada, including volunteering and placements, that employers often ask for.
Employment standards
The minimum rules for pay, hours, holidays and leave that most employers must follow.
Pay stub
A record showing your pay, hours, deductions and other information for a pay period.
Minimum wage
The lowest hourly wage an employer can usually pay. The amount can change and some work has special rules.
Overtime
Extra pay that may apply after a worker passes the weekly threshold set by Ontario law.
Licensing body
The organization that decides who may legally practise a regulated profession or trade.
Survival job
A job taken to pay the bills while you work towards a role in your own field.
Settlement agency
A free service that helps newcomers with paperwork, housing, work and language.
Public health unit
The local office that runs vaccination, health inspection and public health programs.
Warming centre
A public building opened during extreme cold where anyone can go inside to get warm.
Cooling centre
A public air conditioned building opened during a heat wave.
Wind chill
How cold the air feels once wind is taken into account.
Black ice
A thin, almost invisible layer of ice on a road or sidewalk.
Freezing rain
Rain that freezes when it touches cold surfaces and creates dangerous ice.
Heat warning
An official alert that very hot conditions may affect health.
Air Quality Health Index
A scale that explains the health risk from outdoor air pollution and suggests precautions.
Weather advisory
An official notice about weather that may cause difficulty or risk.

Last reviewed: August 5, 2026